Statutory & Mandatory Training
Duty of Care
Understanding your legal and professional duty of care to service users, managing dilemmas between duty of care and individual rights, handling complaints and concerns, whistleblowing procedures, and the relationship between duty of care, safeguarding, and the Code of Conduct for care workers.
What You'll Learn
- What duty of care means in law and in practice
- How to balance duty of care with a person's right to take risks
- The relationship between duty of care and safeguarding
- Handling complaints and concerns professionally
- Whistleblowing: your legal protections and responsibilities
- The Care Certificate Standards and professional Code of Conduct
Who This Course Is For
All care workers as part of mandatory induction and ongoing training.
CQC Quality Statement Mapping
This course supports evidence for the following CQC Single Assessment Framework quality statements:
- QS6 - Safe and effective staffing
- QS1 - Learning culture
Certificate of Completion
On completion, you'll receive a CPD-accredited certificate of completion with a unique verification code. This certificate can be added to your CPD portfolio and presented as evidence of competency during CQC inspections.
CPD Accredited Skills for Care Aligned CQC Mapped